Return Policy

Refund, Resend, and Returns Policy

At GlitzKart, we value customer satisfaction and strive to provide the best shopping experience. Please review our refund, resend, and returns policy carefully.

Eligibility for Refunds, Resends, and Returns

We accept refund or replacement requests under the following conditions:

Damaged or Defective Items
- If you receive a damaged or defective item, please provide clear photos or videos as proof.
- If the photos cannot clearly demonstrate the damage, a video must be submitted.
Incorrect or Missing Items
- If you receive the wrong item or an item is missing from your order, please provide a screenshot of your order confirmation along with a photo of the received package.
Non-Delivery of Orders
- If your order has not arrived within the estimated delivery time, please contact us at support@glitzkart.com with your order details. We will investigate and arrange a solution accordingly.

How to Request a Refund, Resend, or Return

Contact us at support@glitzkart.com within 30 days of receiving your order.
Provide the necessary proof (photos, videos, or screenshots).
If required, return the item in its original packaging to the address provided by our support team.
Once the return is approved, we will issue a refund or resend a replacement item.

Important Notes

Returns may be required for refunds or replacements based on case evaluation.
Refunds will be processed to the original payment method within 5-10 business days after approval.
Shipping costs for returns may be covered by the customer unless the issue is due to our error.
We do not accept returns for buyer’s remorse (e.g., changing your mind after purchase).